De Munter covers any failures in the functioning of its products under normal use and service, which result from a defect in material or factory workmanship under the following conditions :

  • De Munter guarantees all goods offered provided that: it is established to the reasonable satisfaction of the seller that some part of the material used in manufacture was defective, and the goods have been returned to it.
  • Defective products shall be repaired or replaced at De Munter’s option without charge for parts.
  • De Munter constantly adapts its products to users’ needs and to technical evolutions.
  • De Munter may modify or remove any product from its catalogue without notice. Those products are replaced by technically equivalent products.

The warranties shall not apply or include any of the following:

  • Repair or replacement required as a result of: normal wear and tear, misuse, neglect or abuse of any kind, lack of reasonable and proper maintenance.
  • Defects due to accidents (theft, shocks, fire, flood, transport).
  • Normal replacement of service items and normal maintenance service.

The warranty takes effect from the date of the sale (date of invoice). The warranty is limited in time for technical products and machinery. This limited warranty is the warranty provided by the manufacturer of the product or machinery.